Oracle BRM Administrator
On-siteBengaluru, Karnataka, India
Job Summary
Install and configure Oracle BRM components including Connection Manager, Data Manager, and Pipeline Manager, while maintaining the database schema and external integration points with CRM, ERP, and mediation platforms. Monitor system health and performance to ensure high availability, perform routine maintenance such as patching and upgrades, and debug CM, DM, and Pipeline logs using pin_err to resolve critical issues. Reconcile billing discrepancies, document configurations for team reference, and provide support for incidents outside business hours in a 24*7 shift-based environment. This role requires 4-6 years of experience in Oracle BRM 7.5 with deployment knowledge of billing processes and integration with IBM MQ or similar middleware.
Required Qualifications
- Telecom domain knowledge
- Good experience in Oracle SQL, PL/SQL coding and Unix/Linux Shell scripting
- Experience with Telecom billing systems, specifically Oracle BRM 7.5 or above
- Deployment experience in Oracle BRM 7.5 or above
- Restart knowledge of BRM processes, including CMs, DMs, and Pipelines
- Possess knowledge w.r.t Oracle BRM integration with IBM MQ or similar messaging middleware
- Good knowledge of complete postpaid bill run processes and Out-of-the-box BRM utilities like pin_bill_accts, pin_inv_accts, bill_now, pin_arch, load_pin_data, pin_deploy etc
- Should have hands-on experience in tools like pin_err to decode error logs and resolve issues
- Debugging knowledge of various BRM logs like - CM logs, DM logs, Pipeline logs etc
- Install and configure Oracle BRM components, including Connection Manager (CM), Data Manager (DM), Pipeline Manager, and client applications
- Set up and maintain the BRM database schema and associated configurations
- Configure and manage integration points with external systems such as CRM, ERP, and mediation platforms
- Should demonstrate knowledge in monitoring system health and performance to ensure high availability and reliability
- Perform routine maintenance tasks, including patching, version upgrades, and hotfix deployments
- Should have experience in reconciling billing discrepancies and resolve disputes efficiently
- Should have experience in documenting Oracle BRM configurations, processes, and procedures for team reference
- Provide support for critical issues outside business hours
- Willingness to work in 24 *7 shift based support environment
- Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors
- Positive and proactive attitude towards troubleshooting and system improvement
- Flexible to learn new technologies
- Should be aware of ITSM processes Incident/Problem/Change/Release management
- Proficiency in Microsoft Office Suite, especially Excel
- 4-6 years of experience in Oracle BRM 7.5 or higher
Desired Qualifications
- Knowledge and experience in administering Mobileum RAID Application
- Awareness of DevOps tools
- Certification in Oracle BRM
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