Optometric Technician II - 068

Pre-screen patients before they see the optometrist, including the administration of diagnostic tests, and gather patient medical history. Communicate with doctors, staff, and patients while answering phone calls, greeting patients, and scheduling appointments. Educate patients on insurance coverage, vision benefits, and contact lens care, then obtain insurance authorizations and verify benefits. Accurately post charges for exam fees, co-pays, and products sold, and document optometry exams and procedures as they are performed. List diagnoses, symptoms, follow-up instructions, and prescriptions as directed by the doctor. Coordinate patient scheduling and monitor patient flow throughout the office.