Optometric Technician I - 164
On-siteSuwanee, Georgia, United States
Job Summary
Pre-screen patients before they see the optometrist, including the administration of diagnostic tests, and gather patient medical history. Communicate with doctors, staff, and patients while answering phone calls, greeting patients, and scheduling appointments. Educate patients on insurance coverage and vision benefits, obtain authorizations, and accurately post charges for exam fees and products. Assist the team in coordinating patient scheduling, monitoring office flow, and documenting exams and prescriptions as directed by the doctor. This full-time, non-exempt hourly role reports to the Practice Manager and requires excellent customer service skills and the ability to adapt to schedule changes.
Required Qualifications
- 1+ years of experience
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong multi-tasking and time management skills
- Strong organizational skills and attention to detail
- Strong problem-solving skills
- Ability to do basic math
- Team player with good interpersonal and listening skills
- Passion for self-improvement and continuing education
- Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
Desired Qualifications
- Previous experience as an Optometric Technician, preferred but not required
- Previous experience with electronic medical records, preferred but not required
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