Optometric Assistant

Optometric Assistant with full-time hours supporting both onsite and remote eye exams. Responsibilities include preparing patients for examinations, completing pre-exam diagnostic tests, documenting results in EMR, explaining testing steps to patients, and assisting with remote eye exams (pre-testing, testing, and video conferencing). Interacts as a liaison between patients and Optometrists, transitions patients to retail associates after exams, and communicates doctor recommendations. Must understand insurance preauthorization processes, schedule appointments, manage exam books, maintain patient flow, answer clinical questions, triage ocular emergencies, and maintain HIPAA-compliant records. Requires ability to travel to other locations as needed, with a strong emphasis on patient advocacy and excellent customer service. Education/experience: one year in optical or healthcare background preferred; HS diploma or GED or equivalent experience; training provided.