Optical Retail Sales Associate PT Idaho Falls, ID #124

Retail Optical Sales Associate responsible for helping patients select eyeglass frames, lenses, and coatings, ensuring accurate measurements and prescription information for grinding, coating, and fitting lenses, and dispensing glasses. Provide exceptional customer service, process transactions and insurance claims using the in-house POS, maintain up-to-date product knowledge, and manage patient files in accordance with HIPAA policies. Assess patient needs based on prescription, facial features, lifestyle, and occupation to suggest appropriate products, take pupillary distance measurements, and prepare lab work orders. Inspect final product for accuracy, perform adjustments/repairs to frames, and merchandise handling. Strong emphasis on balance between customer care, sales performance, and maintaining compliance with company policies.