Optical Retail Sales Associate PT Columbia, MO #075

Assist patients in selecting eyeglass frames, lenses, and coatings while ensuring lab technicians receive accurate measurements and prescription data. Process payment transactions, refunds, and insurance claims using the in-house Point of Sale system. Create and maintain patient files in compliance with HIPAA policies, and assess patient needs based on prescription requirements, facial features, and lifestyle to suggest appropriate products. Take pupillary distance measurements, prepare work orders for the lab, pull correct lenses, and inspect final products for accuracy. Adjust frames using pliers and heat, repair damaged frames, and manage merchandise by pricing, stocking, and straightening items. Maintain up-to-date product knowledge and current sales promotion policies.