Optical Retail Sales Associate FT Walzem, TX #022

As Optical Retail Sales Associate, guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs; ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses. Responsibilities include delivering exceptional customer service, staying informed on sales/promotions/policies, processing payments and refunds via POS, educating patients on eyewear care, processing insurance claims, maintaining product knowledge, managing patient files with confidentiality, interpreting prescriptions, taking measurements, preparing work orders, inspecting final products for accuracy, adjusting/repairing frames, and pricing/stocking merchandise.