Optical Manager
$65,000–$91,405 year
On-siteHillsboro, Oregon, United States
Job Summary
Drive profitable sales growth by developing a productive retail-selling environment that ensures premier customer service, retention, and outstanding associate/doctor/host satisfaction. Foster a retail selling culture by recruiting, training, and coaching world-class associates while ensuring the store is effectively merchandised according to standards. Execute accurate measurements, correct pricing, and realistic delivery time quotes through AcuityLogic/Eyefinity/OfficeMate entry. Maximize Managed Vision Care relationships and sales opportunities by implementing approved marketing programs and initiatives. Maintain positive host relationships and facilitate decisive solutions to grow the business. Requires a Bachelor's degree, three years of optician experience, supervisory background, state licensure, and proven sales growth results. Salary range $65,000-$91,405.
Required Qualifications
- Bachelor's degree in related field or equivalent work experience
- Three years of experience as an optician
- Minimum three years supervisory/lead experience
- State licensure or certification by a nationally-recognized optician association as an optician
- Proven track record of sales growth through sales skills and accountability for sales results
- Ability to facilitate, train (through practice and role-play), coach, and develop excellent, results-oriented, customer-oriented, retail/sales-oriented associates/teams
- Ability to recruit and select associates/teams
- Proven experience and results with a retail or customer service establishment
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up
- High level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
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