Ops Processor III

Ops Processor III. You’ll complete a wide variety of departmental tasks such as policy modifications, premium refunds, and decline processing; review policy terms and make requested adjustments in accordance with those terms; multi-task to complete assigned tasks and assist with customer requests; meet department production goals while maintaining service levels. The role requires proficiency in Microsoft Office, a collaborative team-oriented mindset, strong multitasking, and problem-solving/critical-thinking and decision-making skills. Typical schedule is Monday–Friday from 8 AM to 4 PM with extra hours around month-end close to sustain service levels. Hybrid work arrangement offered (3 days in the office, 2 days from home).