Ophthalmic Assistant

Performing patient workups and preliminary tests including visual acuity, patient history, lensometry and other tests in accordance with protocol. Performing various diagnostic tests as directed, but not limited to, keratometry, topography, tonometry, pachymetry and visual fields as indicated. Facilitates efficient patient flow by monitoring schedules, patient medical records, and potential schedule conflicts; resolves and communicates with OD/MD as necessary. Triaging patient phone calls by answering questions and resolving concerns as directed to achieve patient satisfaction. Ensuring the opening, closing, maintenance and stocking of exam lanes and maintaining order work areas. Sending prescriptions to patients’ pharmacies as requested by the doctor, and handling prior authorization requests as needed. Participating in regular team meetings and reports team progress to ensure effective team and inter-department communications. Actively participating in ongoing professional self-development to enhance training and skills.