Operations Technical Training Specialist
On-site · Delaware, Ohio, United States
Job Summary
Design, develop, and scale manufacturing training programs to support operations and business goals. Create curriculum, learning paths, and training materials; standardize content and processes for consistency across teams and locations. Analyze training data and feedback to identify gaps and drive improvements. Collaborate with leaders, stakeholders, and subject matter experts to translate technical knowledge into effective learning experiences. Deliver Train-the-Trainer sessions, support the training team, and manage OJT documentation. Manage LMS enrollments, reporting, and updates; support both hourly and salaried training programs. Travel between facilities to support needs and engage stakeholders. Cross-train across training functions to maintain a well-rounded program. Develop surveys and reporting to evaluate training effectiveness and maintain training documentation and standards.
Required Qualifications
- Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment
- Strong ability to design, organize, and improve training programs that support operational and business goals
- Proven experience assessing learning needs and developing structured training solutions
- Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches
- Experience working with Learning Management Systems (LMS), survey tools, and content development platforms
- Strong analytical skills with the ability to interpret data and drive improvements
- Ability to manage multiple projects and priorities while maintaining attention to detail
- Strong communication skills, with the ability to present ideas clearly across all levels of the organization
- Demonstrated ability to influence, guide, and support others without direct authority
- Experience working with Subject Matter Experts and cross-functional teams
- Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)
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