Operations Team Lead - Full Time
On-siteRogers, Arkansas, United States
Job Summary
Receive and process inbound deliveries with accuracy, execute store shipment deliveries, and lead the team in preparing outbound shipments. Maintain equipment, back-of-house areas, and inventory accuracy by acknowledging manifests and processing damaged items. Plan and schedule weekly leadership workload meetings, track supply usage, and place replenishment orders. Support facilities processes, lighting programs, and housekeeping responsibilities while ensuring team members understand safety and security protocols. Communicate daily goals, model behaviors that enhance operational results, and champion associate engagement through onboarding and celebrating achievements.
Required Qualifications
- 1+ years of retail experience
- dedication to customer service excellence
- Available to work a flexible schedule based on business needs, including nights, weekends, and holidays
- Must regularly move around all store areas and be accessible to customers
- Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
- Ability to push/pull receiving equipment weighing up to 500 lbs
- Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success
- Skills and experience to perform in the role
- a commitment to continuously learn
- Ability to take ownership of assigned tasks
- Self-directed and able to work with minimal supervision in a deadline-driven environment
- Communicate with excellence
- Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems
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