Operations Team Lead, AI & Automation
On-siteSão Paulo, São Paulo, Brazil
Job Summary
Analyze detailed operational information for clients across the advertising network and perform quality audits and data reconciliation. Ensure application of network and advertiser rules for compliance monitoring, partnership quality analysis, and capacity estimation aligned to business KPIs. Train new team members, direct tasks to junior staff, and communicate with management to estimate and ensure appropriate capacity. Discover and monitor advertiser information on websites and internal platforms using internal tooling. Critically review and proofread website content, including articles, product descriptions, and marketing materials, to ensure policy adherence, precise meaning, and accurate data representation. Produce regular reports independently or collaboratively with a team, ensuring timely delivery. Maintain and build ongoing audit templates and ad-hoc audit templates, while creating new and keeping existing written documentation up to date. Collaborate with cross-functional teams to effectively address and resolve client-related challenges.
Required Qualifications
- English fluency: Upper-Intermediate/Advanced with strong written accuracy
- Detail-oriented, thorough, and meticulous
- Ability to maintain high attention to detail while working with large volumes of text under time constraints
- Strong time management and self-organization skills and ability to meet predetermined timeframes
- Ability to work independently and with a team
- Ability to accurately interpret complex documents and online policies
Desired Qualifications
- Basic understanding of HTML structure
- ecommerce compliance
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