Operations Support Specialist
On-site · New Iberia, Louisiana, United States
Job Summary
Operations Support Specialist supporting the General Manager on high-impact projects, operational improvements, and system optimization. Drives ERP effectiveness, improves scheduling processes, and supports facility and capital projects. Responsibilities include leading and supporting facility and capital expenditure projects from planning through execution; evaluating and improving ERP system usage for efficiency, accuracy, and consistency; establishing and optimizing ERP scheduling to support production and delivery; aligning ERP data with actual workflows; identifying gaps in system usage and implementing improved processes; supporting implementation, configuration, and continuous improvement of ERP functionality; ensuring data integrity, reporting accuracy, and system discipline across departments; coordinating cross-functional efforts to meet timelines; documenting processes, workflows, and system improvements for ongoing use and training; and contributing to continuous improvement initiatives focused on efficiency, cost control, and operational performance.
Required Qualifications
- Bachelor’s degree in Operations Management, Engineering, Industrial Engineering, or a related field
- Experience working with ERP systems in a manufacturing environment
- Experience with Microsoft Office
- Proven ability to manage projects and drive process improvements
- Experience generating GANTT charts
- Strong organizational and problem-solving skills
- Ability to work independently and handle multiple priorities
- Strong communication and coordination skills
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