Operations Support Officer - Rockhampton
$85,757–$100,000 year
On-site · Rockhampton, Queensland, Australia
Job Summary
Operations Support Officer at Queensland Rail who will provide administrative support to the Operations Co-ordinator, assist with rosters and depot operations, manage platform allocations and train movements, coordinate supply for long-distance trains, ensure food safety and dietary requirements, supervise staff, prepare reports, and process financial data in SAP and POS. Requires integrity, safety focus, and proficiency with Microsoft Office; rail operations knowledge and HACCP familiarity are highly regarded. Rotating 24x7 roster including early starts, late finishes, overnight shifts, weekends and public holidays. Permanent full-time at Rockhampton Station with base salary around 85,757 AUD with potential to up to 100,000 AUD plus superannuation; benefits include leave, travel discounts, and broader staff programs. Apply via website by specified date; pre-employment checks may apply.
Required Qualifications
- Previous experience in a similar administrative support role
- Strong organisational, communication and problem-solving skills in a fast-paced and agile environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Knowledge of food safety and catering (HACCP) highly regarded
- Understanding of rail operations is highly regarded
- Basic cash / credit card handling and accounting experience
- Commitment to delivering excellent customer service
- Ability to operate SAP and POS systems for financial data processing
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