Operations Support Coordinator
$19,200–$30,000 year
RemoteUnited States
Job Summary
Review customer and internal databases to ensure accurate data maintenance and adjust entries as needed. Liaise between customer systems, internal OFS, and field personnel to document tasks, milestones, and project requirements for on-time delivery within budget. Verify completed production by translating crew data onto digital job site prints to capture revenue, while ensuring all billing documentation aligns with customer contracts. Escalate potential delays or budget impacts immediately. Act as auditor for documentation provided by field crews and prepare closeout materials. This role supports MasTec Communications Group's commitment to quality service and safety in expanding community technology.
Required Qualifications
- You have the ability to read, understand, and edit maps, drawings and diagrams for project build process
- You have an understanding of the permitting process and where to research for permit rules and regulations
- You are able to work with different departments; both internal and external work crews and managers
- You are proficient with Microsoft Office Suite – Word, Excel, Outlook
- You are a practical and conceptual thinker as related to project descriptions and needs
- You have strong organizational skills and excellent verbal, written, phone, and interpersonal skills
- Strong Microsoft Skills, especially EXCEL
Desired Qualifications
- Construction Understanding is a plus
- Experience in telecom tower related or fiber is a plus
- Software knowledge: Excel, Microsoft Suite, AutoDeck Design
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