Operations Support Coordinator
On-siteBowling Green, Kentucky, United States
Job Summary
Conduct executive-level administrative and operational support to senior leadership by managing complex calendars, coordinating meetings, and preparing presentation materials. Draft, edit, and proofread correspondence, reports, and data analyses while maintaining organized electronic and physical records with strict confidentiality. Develop advanced Excel workbooks and Power BI dashboards to support business decision-making, compile findings from multiple sources, and monitor deadlines and action items. Identify opportunities to improve administrative processes and operational workflows using AI-enabled tools to enhance productivity. Communicate professionally with internal departments, vendors, and business partners in a fast-paced office environment.
Required Qualifications
- Advanced proficiency in Microsoft Excel, including formulas, pivot tables, charts, data organization, and reporting
- Advanced proficiency in Microsoft Word, including document formatting, templates, tables, and professional correspondence
- Strong working knowledge of Microsoft Power BI, including dashboard creation, data visualization, and report maintenance
- Strong written and verbal communication skills
- Excellent organizational, time-management, and problem-solving abilities
- Demonstrated ability to manage competing priorities and meet deadlines with limited supervision
- High level of professionalism, discretion, and sound judgment
- Exceptional attention to detail and commitment to accuracy
- Ability to handle confidential and sensitive business information appropriately
Desired Qualifications
- One to two years of relevant experience
- Experience supporting senior executives or executive leadership teams
- Experience with artificial intelligence tools, workflow automation, or AI-assisted reporting and content development
- Proficiency in additional Microsoft 365 applications, such as PowerPoint, Outlook, Teams, and SharePoint
- Experience working with data from multiple systems or business functions
- Associate's or bachelor's degree in business administration, operations, communications, or a related field
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