Operations Support Coordinator (Division TBD)
On-site · Orlando, Florida, United States
Job Summary
Coordinate and support day-to-day operations of the division; act as the first point of escalation to resolve customer concerns and ensure satisfaction; assist the Assistant Manager with division operations, training plan implementation, and onboarding; conduct audits of transactions (credit cards, cash receipts), balance the register, and ensure deposits to Financial Services; conduct new-hire check-ins, participate in process-improvement teams, monitor policy compliance, and assist in evaluating team performance; oversee training plan execution, data collection/analysis, and preparation of related reports; ensure adherence to regulations and procedures; handle routine customer questions and provide timely responses; perform same-sex marriage ceremonies as part of duties.
Required Qualifications
- High school diploma or equivalent
- Minimum of three years of experience with progressively responsible assignments; Associate’s degree preferred
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