Operations Support Coordinator - 1st Shift
On-siteAtlanta, Georgia, United States
Atlanta, Georgia, United StatesOn-siteFull TimeAssociates DegreeLarge
Full TimeAssociates DegreeLarge
Job Summary
Coordinate all incoming and outgoing trucks, schedule shipments via transportation management systems, and manage Bills of Ladings. Act as the primary contact for drivers and carriers, resolving shipment issues and verifying receiving quality. Wave orders, document returns and exchanges, check in carriers for appointments, and generate required operational reports. Assist warehouse leads, order supplies, and answer phones while maintaining professional communication. This role supports warehouse floor operations, requiring experience in logistics or warehouse environments and proficiency with office technology.
Required Qualifications
- High School Diploma or GED
- Six (6) months experience or more in a customer service, client-facing, or clerical role
- Ability to work in a fast-paced environment
- Excellent verbal and written communication skills, especially through e-mail and over the phone
- Strong interpersonal skills
- Good problem-solving, conflict resolution, and prioritizing skills
- Experience in preparing and maintaining accurate records and reports
- Ability to follow both written and verbal instructions
- Proficiency with technology and experience within Microsoft Suite (Outlook, Word, Excel, PowerPoint)
- Comfortable working in office and warehouse environments, including non-climate-controlled areas
Desired Qualifications
- Associate's degree preferred
- Experience with working with warehouse management systems (WMS)
- Experience working in a warehouse, light industrial, or similar setting
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