Operations Support Center Manager-CPG
On-site · Woonsocket, Rhode Island, United States
Woonsocket, Rhode Island, United StatesOn-siteFull TimeSenior LevelNot SpecifiedRetail ServicesUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Industry
Retail Services
Job Summary
A leadership role overseeing the development and maintenance of a support structure for Field Support employees, ensuring execution of department and individual goals, collaborating with teams, stakeholders, and clients to deliver best-in-class contact center support through inbound/outbound calls, service tickets, and mass communications; focuses on listening, resolving, and achieving Service Excellence across projects.
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