Operations Supervisor - Transportation (Supply Chain/Logistics)

Job Summary

Required Qualifications

• •Transportation management background
• •Strong communicator
• •Goal oriented
• •Detail oriented
• •Demonstrated leadership skills
• •Proven ability to supervise processes as well as activities and tasks
• •Demonstrated ability and desire to succeed, grow, learn, and apply new skills
• •Proven record to motivate, engage, coach, and communicate with team members
• •Demonstrated ability to drive process improvement and lead change
• •Ability to supervise drivers
• •Ability to provide direction to staff
• •Ability to ensure execution of daily tasks and activities
• •Ability to manage people, systems, customer needs, equipment
• •Ability to manage workforce and equipment scheduling
• •Ability to perform performance management of direct reports
• •Ability to make corrective action and disciplinary decisions up to written warning level
• •Ability to be involved in the hiring process
• •Ability to attend customer meetings
• •Knowledge of driver deliveries
• •Knowledge of loading/unloading of trailers
• •Knowledge of customer service operations
• •Knowledge of company services and cost objectives
• •Knowledge of logistics operations
• •Knowledge of customer service
• •Knowledge of freight loading and unloading
• •Knowledge of dispatch
• •Knowledge of proper documentation and procedure control
• •Knowledge of team meetings
• •Knowledge of preferred work methods
• •Knowledge of dispatch operations
• •Knowledge of associate training
• •Knowledge of relief coverage for operational duties
• •Knowledge of time-off
• •Knowledge of associate absence
• •Thorough working knowledge of the site's operating systems
• •Ability to ensure operational compliance
• •Ability to resolve correct exceptions
• •Ability to complete all necessary records and reports
• •Ability to do so in a timely and accurate fashion
• •Knowledge of financial policies & procedures
• •Knowledge of tracking MPG
• •Knowledge of returns
• •Knowledge of damages
• •Understanding of the relationship between decision-making and profitability
• •Ability to closely manage associates' working hours and activities
• •Ability to minimize overtime
• •Ability to meet or exceed productivity targets
• •Ability to ensure day-to-day management and associate activities are aligned with the location safety strategy
• •Ability to provide associates with communication, training, feedback, and direction
• •Ability to ensure safe performance
• •Ability to ensure compliance with all applicable regulatory agencies
• •Ability to ensure compliance with company policies and procedures
• •Ability to conduct safety observations
• •Ability to understand the location-specific customer goals & objectives
• •Ability to work to meet and exceed these expectations daily
• •Ability to ensure the customer knows that we are committed to helping them meet their objectives
• •Ability to determine areas that could benefit from Continuous Improvement efforts
• •Ability to properly plan work assignments
• •Ability to ensure effective use of fleet equipment
• •Ability to work with hourly associates to ensure they understand safe and efficient operation of equipment
• •Ability to work with vendors to ensure equipment is maintained
• •Ability to work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete