Operations Supervisor

Operations Supervisor oversees efficient daily operations at the assigned site(s), directly supervising Front Office staff and maintaining dotted line oversight of Medical Assistants, Nurses, and X-Ray Techs. Acts as liaison between facilities, IT, and other departments to proactively resolve issues and optimize operations; coaches staff, assigns workloads, participates in hiring, and provides training on front-end workflows. Focuses on high-quality patient experience, efficient and coordinated care delivery, staff education on policies, performance evaluations, and regular reporting of patient satisfaction and operational metrics. Requires strong leadership, interpersonal, and computer skills with knowledge of Practice Management Software. Location: Danbury, CT; responsibilities include front desk operations, workflow optimization, staffing, coaching, and ensuring compliance with company policies.