Operations Supervisor
On-siteDayton, Ohio, United States
EXPIREDDayton, Ohio, United StatesOn-sitePart TimeMedium
Part TimeMedium
Job Summary
Assist Operations Managers and General Managers in overseeing daily crew operations, completing pre-shift standups, and ensuring inspections and facility cleanliness. Manage attendance by documenting issues, approving times, and verifying clock-in/out punches every shift. Complete daily schedule templates, assess team needs for training, and field guest complaints or incident reports. Support ride audits, coach staff on performance, and notify management of maintenance issues. Schedule crew for designated locations, fill in for breaks, and ensure injured team members receive immediate attention or retraining.
Required Qualifications
- High School diploma or GED equivalent
- Must be able to lift up to 50 lbs
- Must be available for evenings, weekends, and some holidays
- Must be able to talk or hear
- Must be able to stand
- Must be able to walk
- Must be able to bend
- Must be able to use hands to handle, feel, or reach with hands and arms
- Must be able to perform other duties and responsibilities as required or requested
- Must be able to fill in for breaks as needed
- Must be able to call Safety Manager immediately if a team member needs medical attention
- Must be able to retrain injured team members if the injury was the cause
- Must be able to ensure inspections are completed
- Must be able to tag, report, and follow up on problems
- Must be able to ensure the park is clean
- Must be able to delegate cleaning duties to team members
- Must be able to approve times
- Must be able to ensure management staff are approving clock-in/out punches each shift
- Must be able to complete daily schedule template the previous day
- Must be able to assess team and move crew around as needed
- Must be able to assess team for training and re-training needs
- Must be able to field guest complaints
- Must be able to complete incident reports
- Must be able to assist Operations Managers in completion of guest and team member incident reports
- Must be able to help Manager ensure reports are completed and turned in within 24 hours
- Must be able to support GMs goal of ensuring team meets or exceeds turn over times
- Must be able to assist with ride audits if needed
- Must be able to retrain/coach as needed
- Must be able to update standup meeting info
- Must be able to communicate to other operations managers if something is added or changed
- Must be able to ensure facility is well maintained
- Must be able to notify GM if something needs to be fixed
- Must be able to oversee the daily operations of all crew
- Must be able to complete standups meetings pre-shift
- Must be able to document attendance issues following attendance policy
- Must be able to schedule crew members for designated location
- Must be able to lead, manage, and retain crew members
- Must be able to coach as needed
- Must be able to perform leadership and performance management
- Must be able to participate in the E-Verify program
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