Operations Supervisor - Night Shift - Transportation (Supply Chain/Logistics)

Job Summary

Required Qualifications

• •Proven ability to supervise processes as well as activities and tasks
• •Demonstrated ability and desire to succeed, grow, learn, and apply new skills
• •Proven record to motivate, engage, coach, and communicate with team members
• •Demonstrated ability to drive process improvement and lead change
• •People focused mindset
• •Operationally minded mindset
• •Strong communication skills
• •Safety mindset
• •Continuous improvement mindset
• •Goal oriented mindset
• •Detail oriented mindset
• •Demonstrated leadership skills
• •Sunday - Wednesday schedule availability
• •6:00PM - 6:0AM shift availability
• •Ability to supervise drivers
• •Ability to provide operational leadership to individual contributors and hourly workforce
• •Ability to ensure execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations
• •Ability to supervise most processes directly including people, systems, customer needs, equipment, workforce and equipment scheduling
• •Ability to perform performance management of direct reports
• •Ability to make corrective action and disciplinary decisions up to written warning level
• •Ability to be involved in the hiring process
• •Ability to attend customer meetings as necessary
• •Ability to establish and sustain that all supervisors and associates are trained and competent
• •Ability to establish and sustain that performance standards are communicated that are specific and measurable
• •Ability to interview hourly associates and provide recommendations for hire
• •Ability to monitor attendance, productivity, and other performance standards
• •Ability to provide coaching and counseling to associates
• •Ability to motivate and engage associates by focusing on team accomplishments and recognition
• •Ability to supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
• •Ability to conduct team meetings
• •Ability to evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations
• •Ability to assist in new associate training
• •Ability to provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
• •Thorough working knowledge of the site's operating systems
• •Ability to ensure operational compliance and correct exception resolution
• •Ability to complete all necessary records and reports in a timely and accurate fashion
• •Ability to ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• •Understanding of the relationship between decision-making and profitability
• •Ability to closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
• •Ability to ensure day-to-day management and associate activities are aligned with the location safety strategy
• •Ability to provide associates with communication, training, feedback, and direction to ensure safe performance
• •Ability to ensure compliance with all applicable regulatory agencies and company policies and procedures
• •Ability to conduct safety observations
• •Ability to understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
• •Ability to ensure the customer knows that we are committed to helping them meet their objectives
• •Ability to determine areas that could benefit from Continuous Improvement efforts
• •Ability to properly plan work assignments to ensure effective use of fleet equipment
• •Ability to work with hourly associates to ensure they understand safe and efficient operation of equipment
• •Ability to work with vendors to ensure equipment is maintained
• •Ability to work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete