Operations Supervisor
$50,000–$60,000 year
On-siteMississauga, Ontario, Canada
Job Summary
Lead a department of employees in Receiving, Processing, or Shipping by determining daily operational plans, assigning staff, and ensuring Standard Operating Procedures are followed. Provide coaching, on-the-job training, and performance assessments while managing attendance, timekeeping, and progressive discipline processes. Proactively investigate and resolve operational issues, allocate equipment and supplies, and visually audit product quality against service level agreements. Liaise with internal departments to address client inquiries and ensure workplace safety and legislative compliance. Participate in scheduled client calls and projects as required.
Required Qualifications
- 3-5 years experience in a supervisory role
- Must have experience in a 3rd party logistics environment
- Knowledgeable and skilled using a warehouse management system (WMS)
- Must be a resourceful self-starter with exceptional labour planning skills
- Team player skills with demonstrated abilities to interact well with all levels of associates
- Proven ability to encourage and motivate others in a positive manner
- Strong written and verbal communication skills
- Strong organizational skills
- Ability to lift cartons or bins repetitively that weigh up to 50 lbs
- Minimum High School diploma
- Must be able to lift 50 lbs
- Be knowledgeable about Health & Safety Legislation
- Must be able to lift 50 lbs
- Must be able to lift 50 lbs
Desired Qualifications
- Strong computer skills, specifically MS office
- Demonstrated strong leadership with excellent interpersonal skills
- College diploma preferred
- Minimum High School diploma; College diploma preferred
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