Operations Supervisor
On-site · Saint-Jérôme, Quebec, Canada
Saint-Jérôme, Quebec, CanadaOn-siteFull TimeMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Operations Supervisor responsible for safety/compliance, warehouse operations, and logistics coordination. Oversees shipping/receiving, inventory management, route planning, driver bookings, and daily reporting. Coaches drivers and staff, enforces SOPs, maintains incident logs, and ensures high service standards and customer satisfaction in a fast-paced Canadian warehouse setting.
Required Qualifications
- Experience supervising in warehouse/logistics environments
- Strong knowledge of Health & Safety protocols
- Ability to manage shipping/receiving/inventory
- Proficiency in creating daily reports and performance metrics
- Customer service orientation and problem-solving skills
- Ability to coach and develop drivers and warehouse staff
- Comfort with data entry and administrative duties
- Experience with route planning and dispatch coordination
- Familiarity with POD verification and returns processing
- Ability to work in a fast-paced, shift-based environment
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