Operations Supervisor

Job Summary

Required Qualifications

• •High School diploma or GED equivalent
• •Must be able to lift up to 50 lbs
• •Must be available for evenings, weekends, and some holidays
• •Must be able to talk or hear
• •Must be able to stand
• •Must be able to walk
• •Must be able to bend
• •Must be able to use hands to handle, feel, or reach with hands and arms
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to fill in for breaks as needed
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to ensure inspections are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to work alongside crew as needed
• •Must be able to schedule crew members for the designated location
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to ensure that management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day to ensure all positions are covered
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports as needed
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports
• •Must be able to help Manager ensure reports are completed and turned in within 24 hours
• •Must be able to ensure team members who are injured are retrained if that was the cause
• •Must be able to call Safety Manager immediately if a team member needs medical attention
• •Must be able to work alongside crew as needed
• •Must be able to fill in for breaks as needed
• •Must be able to perform other duties and responsibilities as required or requested
• •Must be able to support GMs goal of ensuring team meets or exceeds turn over times
• •Must be able to assist with ride audits if needed
• •Must be able to retrain/coach as needed
• •Must be able to update standup meeting info
• •Must be able to communicate to other operations managers if something is added or changed
• •Must be able to ensure facility is well maintained
• •Must be able to notify GM if something needs to be fixed
• •Must be able to assist managers in overseeing the daily operations of all crew
• •Must be able to see that standups meetings pre-shift are completed
• •Must be able to document attendance issues following attendance policy
• •Must be able to ensure inspections are completed
• •Must be able to verify that the park is clean
• •Must be able to delegate cleaning duties to team members
• •Must be able to approve times
• •Must be able to ensure management staff at the facility are approving clock-in/out punches each shift
• •Must be able to complete daily schedule template the previous day
• •Must be able to assess team and move crew around as needed
• •Must be able to assess team for training and re-training needs
• •Must be able to field guest complaints
• •Must be able to complete incident reports
• •Must be able to assist Operations Managers in completion of guest and team member incident reports