Operations Supervisor (Day Shift)
On-siteSweetwater, Tennessee, United States
Job Summary
Lead daily production operations by selecting, training, and developing team members to meet SLA targets and drive productivity. Foster a culture of inclusion and safety by providing tools, removing obstacles, and utilizing data to diagnose process gaps. Champion client-centric values by maintaining a clean environment, operating power equipment safely, and ensuring consistent adherence to operating policies. Guide team growth through open communication, constructive feedback, and root cause analysis to eliminate bottlenecks and maximize throughput. Work Monday through Friday from 8am to 5pm in a warehouse setting requiring physical stamina and forklift operation.
Required Qualifications
- A minimum of 6 months tenure at Red Stag, or 12 months of leadership experience
- Basic computer literacy and Microsoft Suite skills/experience
- Proven track record and ability to provide examples of team development
- Excellent verbal and written communication skills
- Must have the ability to multi-task and keep track of various parts of the operation
- Attendance and punctuality are a must
- Must be able to access and navigate each department at the organization's facilities
- Must be able to work on the warehouse floor including continuous time moving, regular transportation of freight up to 50 pounds (with team lifting heavier items), reaching, bending, carrying, etc
- Safely and effectively operate various power equipment such as forklifts, order pickers, and turret trucks
- Comfortable working in an environment where the temperature may vary based on seasonality
- FLSA Exemption Status: Exempt (Salary)
- Shift: Monday-Friday 8am-5pm
- Travel Requirement: None
- Remote Work: None
Desired Qualifications
- You lead by example
- You have a positive, flexible outlook
- You thrive in a team-oriented environment
- You enjoy going home each day with a sense of pride that the job has been done well
- You describe yourself as open to giving and receiving feedback
- You are looking for room to grow
- Core Values — Operations Supervisors need to lead with integrity and always promote Red Stag's core values
- Servant Leadership — Operations Supervisors need to embody Red Stag's servant leadership model
- Technical — Operations Supervisors need to be the technical leaders who understand how systems and processes work and can guide their team to troubleshoot issues
- Fiscally Responsible — Operations Supervisors need to know how to train their team on processes to ensure the operation is running efficiently, with minimal waste, while achieving key metrics
- People — Operations Supervisors need to know how to lead people well, so they can build a team of highly motivated and successful team members
- Process Improvement — Operations Supervisors need to be able to use process improvement skills and methods to continuously improve the operation they oversee
- Knowledge — Operations Supervisors need to have the pivotal skills of procedure teaching and training, effective communication, computer, and software operations, 5S and Lean principles, and continuous improvement methodology
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