Operations Supervisor
$43,056–$61,776 year
On-site · Palo Alto, California, United States
Job Summary
Operations Supervisor at CVS Health leads store execution and performance in partnership with CVS Store Management, ensures smooth opening/closing procedures in the absence of a manager, and drives customer service excellence. Responsibilities include supervising store crews, directing activities, communicating with management and staff, handling customer questions and issues, coaching colleagues with feedback, preserving customer/patient confidentiality, and supporting merchandising, displays, inventory, and weekly promotions. Requires deductive reasoning, analytical and strong communication skills, supervision and influencing capabilities, and a full-time flexible schedule including early mornings, overnights, and weekends. Education: high school diploma or equivalent preferred but not required.
Required Qualifications
- Deductive reasoning ability
- analytical skills
- advanced communication skills
- supervision and influencing skills
- ability to work a full-time flexible schedule
- experience supervising retail staff
- capacity to respond to urgent issues at the store
- strong customer service orientation
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