Operations Supervisor - Calgary, AB
$150,000–$180,000 year
On-siteCalgary, Alberta, Canada
Calgary, Alberta, CanadaOn-siteFull Time$150,000–$180,000 yearLarge
Full TimeLarge
Job Summary
Lead day-to-day operations of multiple client sites across Calgary and surrounding rural communities by coaching frontline teams, conducting quality inspections, and resolving operational issues. Onboard and schedule employees, manage supply inventory and budgets, and respond promptly to client service requests and maintenance concerns. Support day and night shift teams while traveling 90% of the time to ensure consistent service delivery and compliance with safety and labour standards. Utilize systems like Dayforce and OrangeQC to manage reporting and daily workflows.
Required Qualifications
- 3+ years of experience leading and developing teams in a multi-site operational environment
- 2+ years of experience in commercial cleaning, facilities services, hospitality, or a similar service-focused industry
- A passion for coaching others and creating an engaged, accountable, and high-performing team culture
- Strong customer service and relationship-building skills with the ability to resolve issues professionally and proactively
- Excellent organizational, communication, and problem-solving abilities
- Confidence using technology such as Dayforce, OrangeQC, and Microsoft Office to manage operations efficiently
- The ability to prioritize multiple responsibilities while maintaining exceptional attention to detail
- A valid driver's licence, clean driving abstract, and the flexibility to travel throughout your assigned territory
- Eligibility to Work in Canada at the time an offer of employment is made
- Consent to a background check and security clearance
- Good standing credit (for positions with access to financial data or funds)
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