Operations Strategy and Transformation, Vice President
On-site · Singapore, Singapore
Job Summary
VP-level Operations Strategy and Transformation role leading the design and delivery of transformation roadmap for Private Banking Operations across Asia. Translate operational data into executive-ready insights to inform decisions on efficiency, risk, and client outcomes. Identify and prioritize automation and AI use cases to improve straight-through processing and productivity. Establish governance, performance measures, and reporting to track end-to-end outcomes. Collaborate across Operations, Technology, client-facing teams, and Risk to align priorities and remove blockers. Harmonize operating models across booking centers and support location strategy execution. Embed planning, change management, and benefits realization practices to sustain outcomes. Communicate strategy, progress, risks, and opportunities clearly to stakeholders at all levels. Location explicitly indicated as Singapore; role requires on-site engagement with Private Banking operations across Asia.
Required Qualifications
- Bachelor’s degree in business, finance, technology, or a related field
- Minimum 10 years of experience in management consulting, operations transformation, or strategic program delivery within financial services
- Experience leading business and operating model transformations from design through implementation with documented benefits
- Experience applying automation, artificial intelligence, and advanced analytics to operational challenges (i.e. process automation and straight‐through processing improvements)
- Understanding of private banking operations across the trade life cycle and operational risk controls
- Ability to synthesize complex analysis into concise, action‐oriented materials for senior audiences
- Experience establishing governance, performance measures, and reporting for transformation programs
- Experience working across functions and regions to align stakeholders and drive delivery
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