Operations Specialist Non-Driving

Support regional operations through workflow improvement, training, and process optimization. Review and process documentation, including insurance verification, authorizations, and order accuracy while navigating EMR systems to enter, track, and validate patient and authorization data. Analyze workflows, identify errors, and implement solutions to improve efficiency and quality, collaborating with teams and leadership to resolve issues and communicate trends. Maintain knowledge of payer guidelines, products, and services to ensure compliance, assist with training materials, and participate in projects to refine processes. Perform patient assessments and follow-ups to support care and compliance, ensuring accurate documentation and adherence to HIPAA, PPE, and infection control standards. Meet quality and performance metrics while managing multiple priorities. One year of relatable work experience required; high school diploma or equivalent in a relatable field.