Operations Specialist Non-Driving
$39,520–$41,600 year
On-siteCraig, Colorado, United States
Job Summary
Support regional operations through workflow improvement, training, and process optimization. Review and process documentation, including insurance verification, authorizations, and order accuracy. Navigate EMR systems to enter, track, and validate patient and authorization data. Analyze workflows, identify errors, and implement solutions to improve efficiency and quality. Collaborate with teams and leadership to resolve issues and communicate trends. Maintain knowledge of payer guidelines, products, and services to ensure compliance. Assist with training materials, onboarding, and cross-functional support. Participate in projects to refine processes and enhance operational performance. Meet quality and performance metrics while managing multiple priorities. Perform patient assessments and follow-ups to support care and compliance. Ensure accurate documentation and adherence to HIPAA, PPE, and infection control standards. Work full-time at a rate of $19-20 an hour.
Required Qualifications
- One (1) year of relatable work experience
- High School Diploma
- Associate's degree in relatable field
- Healthcare Administration
- Business Administration
- equivalent work experience
Desired Qualifications
- Experience in management
- administrative
- clerical
- insurance
- billing
- claims
- call center
- customer service
- Experience within a healthcare organization
- pharmacy
- HME
- medical supply
- Medicare-certified environment
- Excellent verbal and written communication skills
- analytical
- problem-solving
- decision-making abilities
- attention to detail
- Ability to multi-task in a fast-paced environment
- Proficient computer skills
- Microsoft Office
- healthcare systems
- Comfort learning new technologies
- navigating multiple systems
- Ability to work independently
- following established procedures and directives
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