Operations Specialist
$49,920–$58,240 year
On-siteIrvine, California, United States or Corona, California, United States
Job Summary
Receive and review incoming work, enter transactions, verify accuracy, and prepare, edit, distribute, and correct specialized documents. Coordinate information among operational areas and customers while managing direct priority escalations and inquiries. Organize and complete work accurately in accordance with established measures, deadlines, and assigned goals using multiple system applications. Provide excellent customer service to internal and external clients while maintaining confidentiality in handling sensitive information. Utilize appropriate resources to complete tasks and actively participate in ongoing process improvements and efficiency initiatives within the team.
Required Qualifications
- High School diploma or equivalent
- Minimum 1 year experience in operations at a financial institution
- Knowledge in bank operations and regulations
- Knowledge of word processing and spreadsheet software programs
- High level of accuracy
- Great attention to detail
- Strong analytical and problem solving skills
- Demonstrates excellent customer service skills
- Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities
- Exhibit a high degree of professionalism and confidentiality in handling and maintaining access to sensitive information
- On-site at our Corona, CA or Irvine, CA location
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