Operations Specialist
On-siteChristchurch, Canterbury, New Zealand
Job Summary
Support Client Facing Brokers by accurately and efficiently producing policies, related documentation, and premium funding records. Deliver administration and technical assistance for insurance placement, invoicing, and computer record updates while servicing NZ local businesses to meet growth targets and service standards. Collaborate with internal stakeholders and the broker network to ensure seamless process completion within agreed timeframes, accuracy, and productivity standards. Liaise with Underwriters on behalf of the broker network to gain industry exposure and actively support colleagues to achieve the best outcomes for clients.
Required Qualifications
- Clear and concise oral and written communication skills
- Strong numerical skills
- Excellent organisation skills
- Excellent interpersonal skills
- Comfortable and experience working with technology (solutions)
- Proficient in Microsoft Office tools (or equivalent) – Outlook, Word, and Excel
- University degree, diploma, or equivalent work experience
- Graduate or administrator with 1-2 years previous insurance or financial services experience
- Appropriate approval to work in New Zealand
- Ability to complete a Criminal & Bankruptcy check prior to commencement of employment
- Ability to work at least three days per week in the local office or onsite with clients
Desired Qualifications
- Preferable with insurance knowledge
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