Operations Specialist - Join Our Talent Community
On-siteAtlanta, Georgia, United States
Atlanta, Georgia, United StatesOn-siteFull TimeLogistics SoftwareLarge
Full TimeLargeLogistics Software
Job Summary
Execute the shipment lifecycle for ocean and air freight from booking at origin to final delivery, maintaining data integrity and minimizing delays. Communicate with transportation and warehousing partners to facilitate transit progress and handle exceptions appropriately. Validate booked shipments, track client status, and validate schedules to ensure data quality. Follow Standard Operating Procedures to meet internal KPIs and Service-Level Agreements. Work cross-functionally within the North American Operations group, using metrics to identify performance improvements.
Required Qualifications
- Bachelor's/Associate's degree OR 1+ year of relevant experience
- Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team's and their client's expectations
- Strong written and verbal communication skills
- Strong attention to detail in a high-energy, fast-paced environment
- Proficient in Google Suite/Microsoft Suite (Sheets/Excel)
- Fluency in English, both written and verbal
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry
Desired Qualifications
- New graduates are encouraged to apply
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