Operations Specialist (Financial Advice) (Data Gathering)
HybridLondon, England, United Kingdom
Job Summary
Gather key personal and financial information from clients and providers to initiate onboarding, then prepare data for annual review check-in meetings. Maintain immaculate records across internal platforms while serving as a point of contact for operational queries from clients and teammates. Build deep workflow knowledge to identify bottlenecks and design faster, tech-enabled onboarding experiences that improve the customer journey. Learn FCA regulatory requirements to ensure all operational tasks remain compliant. Work in a growing fintech team at NOVA Wealth, utilizing Lifeline technology to empower advisers and cut administrative overhead.
Required Qualifications
- 1–3 years of professional work experience
- GCSE English & Maths grade 4–9 (C–A*) or equivalent
- Full entitlement to work in the UK
Desired Qualifications
- operations experience
- customer success experience
- financial services experience
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