Operations Specialist (Banking)
$39,520,000–$41,600,000 year
On-siteFreehold, New Jersey, United States
Job Summary
Process daily ACH files, ensuring timely transaction posting, compliance with NACHA rules, and accurate reconciliation of ACH activity. Manage ACH origination processing, including setup and maintenance of recurring loan payments, batch updates, releases, and resolution of return items. Research and process ACH exceptions, reclamations, and unauthorized transactions while ensuring proper documentation and regulatory compliance. Perform Share Draft processing, including posting, returning exceptions, daily reconciliation, and balancing check activity against deposit reports. Complete daily electronic payment functions, including RDC files, Zelle transactions, debit card processing, wires, bill pay inquiries, and external transfers. Manage debit card and ATM operational functions, including daily reconciliations, rejected transaction processing, card maintenance, and transaction verification. Assist members and internal staff with account research, transaction inquiries, payment issues, and operational support requests. Process returned debit and credit card mail and maintain accurate records. Support the Operations Manager and AVP of Operations with additional duties and special projects as needed. High school diploma required; familiarity with credit union products and strong analytical skills preferred.
Required Qualifications
- High school diploma or equivalent
- Familiarity with credit union products and services
- Strong analytical and problem-solving skills
- Strong attention to detail
- Strong follow-up skills
- Ability to manage multiple priorities and deadlines
- Ability to organize time and resources effectively
- Strong verbal and written communication skills
- Strong interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency with computer applications, including Microsoft Word, Excel, and other related systems
- Ability to analyze information, exercise sound judgment, and make decisions
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