Operations Senior Specialist III - Document Execution 'enable auto approval for testing'
On-site · Monroe, Louisiana, United States
Job Summary
Responsible for researching and releasing title liens and creating lien release documents in accordance with state and county guidelines within Mortgage Production and Servicing. Responsibilities include reviewing imaging and source systems to determine necessary authorization for document completion, demonstrating knowledge of credit and collateral documents, following up on outstanding requests to meet internal service levels, and communicating with external agents and internal colleagues to resolve requests. The role supports multiple functions within the Customer Research process, requires clear written and verbal communication, and emphasizes teamwork in a fast-paced environment.
Required Qualifications
- High school diploma or equivalent
- 2 years of Mortgage Banking experience
- Strong attention to detail
- Excellent written and verbal communication skills
- Ability to work independently or as part of a team
- Communication across lines of business for third party requests
Desired Qualifications
- Prior customer service experience
- 2 years of Mortgage Banking experience
- Ability to work overtime
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Chain of title knowledge pertaining to collateral documents
- Ability to work in a fast-paced environment
- Ability to make outbound calls to customers or third parties
- Proficient in Windows XP, MS Word, Excel and PowerPoint
- Ability to work independently or as part of a team
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.