Operations Resilience Engineer
On-siteLondon, England, United Kingdom
Job Summary
Own and evolve systems, automations, and processes underpinning operational risk control by designing and building end-to-end workflows across incident management, BCP/DR, change management, and compliance evidence collection. Maintain a comprehensive inventory of trading service attributes, impact tolerances, and recovery objectives while identifying vulnerabilities and single points of failure. Execute resilience testing programs including severe desktop scenarios, document results, and implement remediation recommendations. Build infrastructure that integrates operational systems for real-time data flow, develops AI-assisted workflows to surface risk signals, and automates change management with risk scoring. Prepare regulatory self-assessments, generate reports for senior management, and deliver self-service tooling that empowers Technology and Operations staff to act independently.
Required Qualifications
- Minimum 3 years' experience in technology risk management, business continuity, or operational resilience
- Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience
- Bachelor's degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline
- Strong written and verbal communication skills, including demonstrated ability to write in explanatory and procedural styles for multiple audiences, and ability to effectively lead meetings in a technical setting among multiple stakeholders with varied backgrounds and viewpoints
- Strong stakeholder management and influencing skills
- Strong troubleshooting and problem-solving skills, and ability to work well under pressure
- Experience with data analysis and reporting tools
Desired Qualifications
- Knowledge of PRA Policy Statement 21/3 for Building Operational Resilience and the Digital Operational Resilience Act (DORA)
- Experience in financial market infrastructure or trading environments
- Professional certifications (CBCI, CISA, FRM, PRM)
- Experience with Atlassian Suite products
- Experience responding to and/or documenting technical incidents
- Experience developing AI-assisted workflows
- Demonstrated leadership experience, especially in a technical setting
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