Operations Processor
$41,600–$43,493 year
On-siteMarshall, Minnesota, United States
Job Summary
Process daily cash application transactions including checks, lockbox online payments, and electronic payments by monitoring email and preparing ACH credit and wire instructions. Resolve exception batches, escalate complex items, and complete morning and end-of-day balancing activities while conducting research on discrepancies. Maintain accuracy and timeliness in all work, support testing or implementation of process changes, and participate in process improvement efforts. Work independently within defined procedures to ensure operational stability and service level expectations are met. This role is located in Marshall, MN, requiring three or more days per week.
Required Qualifications
- High school diploma or equivalent
- Two to four years or more of operations services related work experience
- Ability to work independently within defined processes
- Ability to identify, analyze and resolve exceptions through data interpretation
- Strong PC skills
- Good verbal and written communication skills
- Ability to work well with external and internal customers
- Good time management skills to maximize production and execution of tasks in a fast-paced environment
- Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
- Proven commitment to high quality customer service
- Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
- Must be able to work at our Marshall, MN location three (3) or more days per week
Desired Qualifications
- Ability to lift trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
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