Operations & Process Manager (Product)
On-siteBoston, Massachusetts, United States
Job Summary
Analyze and optimize business processes across departments while developing and implementing operational policies and best practices. Monitor KPIs and operational performance metrics to drive continuous improvement and change management initiatives. Partner with leadership to support strategic initiatives and coordinate cross-functional projects and internal workflows. Requires a Bachelor's degree in Business Administration or Operations, five years of experience in operations or process improvement, and strong organizational and analytical skills. Located in a growing, multi-department organization with a focus on operational excellence and scalability.
Required Qualifications
- Bachelors degree in Business Administration, Operations, or a related field
- 5+ years of experience in operations, process improvement, or project management
- Experience working in a growing or multi-department organization
- Strong organizational and analytical skills
- Ability to manage complex initiatives end-to-end
- Excellent stakeholder communication skills
- Structured, detail-oriented, and results-focused
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