Operations Process Coordinator Sr
$49,920–$83,824 year
RemoteUnited States or Sioux Falls, South Dakota, United States
Job Summary
Manage and streamline operational processes for the Partner Quality Support team, ensuring efficiency, consistency, and compliance with Pathward, Network, and Regulatory guidelines. Develop and manage review processes including self approval, disputes, KYTP/CDD, CIP, prelaunch testing, and periodic reviews. Collaborate with cross-functional teams such as TPR, IT, BSA & Compliance to align operational processes with regulatory requirements. Own procedures and documentation for assigned processes, ensuring they remain up to date and accurate. Provide training and support to team members on new processes, tools, and systems. Monitor the use of the marketing submission tool and work with vendors to optimize the marketing material review process.
Required Qualifications
- High School Diploma or equivalent
- Typically requires a minimum of five years of related experience
- Strong analytical skills with the ability to analyze complex processes and identify areas for improvement
- Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization
- Project management skills with the ability to prioritize tasks and manage multiple projects simultaneously
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