Operations Permit Agent - Orlando, FL
On-siteOrlando, Florida, United States
EXPIREDOrlando, Florida, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Apply for permits, schedule inspection appointments, and provide support to the Permit and Public Access Manager. Route customer calls, manage permit order submittals, and track applications with governing jurisdictions. Confirm scheduled inspections while updating client databases and maintaining documentation for all permit orders. Liaise with the scheduling department and ensure compliance with Acorn policies and health and safety directions. Requires keyboarding skills, Microsoft Office proficiency, and customer service experience.
Required Qualifications
- High school diploma or general education degree (GED)
- two to three years related experience
- related training
- equivalent combination of education and experience
- Comprehensive and demonstrated computer/technical skill set
- Keyboarding skills
- Oral and written management disciplines
- Microsoft Office – Word and Excel
- Ability to speak clearly and persuasively regardless of positive or negative situation
- Plans/Organizes work activities and client information
- Integrity, passion and interpersonal presentation skills
- Consistently at work and on time
- good reading skills
- clear speaking voice
- Customer-centric mentality
- Capacity for listening, dealing with confrontation, and overcoming objections
- Approaches others in a tactful manner
- reacts well under pressure
- accepts and adapts to frequent changes
- Adheres to work schedule
- frequently lift and/or move up to 10 pounds
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