Operations Officer - Corporate Accounts (Fixed Term Contract)
On-siteLuxembourg, Luxembourg, Luxembourg or Lu, Piemonte, Italian Republic
Job Summary
Manage corporate account applications, openings, and amendments within agreed SLAs and risk controls. Handle insurance account setups, ensuring proper configuration of Policy Holder, EAM, and Operators. Maintain accurate documentation and audit trails as per existing procedures. Review and update departmental procedures in line with internal policies and regulatory changes. Identify process improvements and support bank initiatives to achieve strategic objectives. Handle customer queries and assist with audit-related activities. Identify and report risk events through appropriate channels. This fixed-term role supports Swissquote Bank Europe's operations team in Luxembourg's financial district, focusing on back office execution for private clients and intermediaries.
Required Qualifications
- Strong understanding of back office operations in regulated banks, including AML/ATF requirements, EU Regulation, and banking privacy and data protection legislation
- Excellent verbal and written English
- Strong accuracy, attention to detail, and analytical skills
- Organisational skills with a flexible approach to work routines
- Self-motivated team player with strong communication skills
Desired Qualifications
- French and German
- A chance to work in a high-performing team in a collaborative environment
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