Operations Monitor
$75,200–$158,100 year
On-siteAurora, Colorado, United States
Job Summary
Monitor operational systems and mission status within a 24x7 environment, continuously observing system health to identify and document anomalies. Notify Government personnel and technical support teams when issues are identified, performing basic troubleshooting before escalating incidents per established procedures. Document operational events, incidents, and system status in designated tracking systems while maintaining accurate logs and shift turnover documentation. Brief Government customers on system status, operational impacts, and ongoing events as required. Coordinate with internal support teams to ensure timely awareness of mission-impacting events and maintain situational awareness across multiple operational systems simultaneously. Support mission continuity through effective communication and strict adherence to Standard Operating Procedures in a classified environment.
Required Qualifications
- Active TS/SCI security clearance with Counterintelligence (CI) Polygraph
- Ability to work 12-hour rotating shifts, including days, nights, weekends, and holidays to support a 24x7 mission
- Experience supporting operations, watch floor, intelligence operations, or similar operational environments
- Strong written and verbal communication skills
- Ability to monitor multiple information sources while maintaining attention to detail
- Experience documenting operational events and maintaining accurate logs
- Ability to prioritize competing operational requirements in a dynamic mission environment
- Proficiency with Microsoft Office applications, including Outlook and PowerPoint
- Ability to follow established operational procedures while exercising sound judgment during mission events
Desired Qualifications
- Two or more years of experience supporting Government or DoD operational missions
- Previous experience in a 24x7 operations center, watch floor, command center, or enterprise operations environment
- Experience supporting multi-intelligence (SIGINT, GEOINT, or related intelligence disciplines)
- Familiarity with operational monitoring or enterprise monitoring tools
- Prior military, intelligence community, or signal operations experience
- Experience providing operational briefings to Government customers or senior leadership
- Ability to rapidly assess operational
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