Operations & Member Experience Coordinator
On-siteWashington, United States or Washington, Pennsylvania, United States
Job Summary
Conduct member onboarding and offboarding, including tours, paperwork, and access credential management. Support coworking memberships, rentals, and conference room scheduling while processing payments and maintaining accurate records. Monitor facility inventory, coordinate maintenance issues, and respond to member inquiries via phone, email, and in person. Provide direct administrative support to the Director of Operations and Engagement by managing calendars, tracking RSVPs, and preparing materials for events. Assist with program logistics, registrations, and follow-up tasks. Reports directly to the Director of Operations and Engagement.
Required Qualifications
- High School diploma
- Proficient in Microsoft Office Suite
- Ability to positively interact with campus employees and community members
- Good spelling and grammar skills
- Telephone manners
- Organizational skills
- Conscientious
- Dependable
- Flexible
- Excellent time management skills
- Maintain discretion and confidentiality
Desired Qualifications
- Bachelor's in business or related field
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