Operations & Member Experience Assistant
$50–$55,000 year
On-siteCelebration, Florida, United States
Job Summary
Schedule mastermind group calls, send reminders, and track action items to keep members on point. Answer client calls, emails, and Zoom chats same-day with warmth and clarity. Coordinate agendas, vendors, travel, and swag for US and UK events, then manage onsite logistics to ensure a flawless experience. Maintain organized documents, supplies, and vendor relationships while sourcing candidates and running monthly interview sessions. Drive cross-team projects in Monday.com, Google Workspace, and Zoom without missing deadlines. Join a high-growth marketing agency powering 2,500+ private healthcare clinics, supported by direct mentorship and proven SOPs.
Required Qualifications
- 2–4 yrs Admin/Operations in a fast-paced, client-facing setting
- Proven event or program-logistics chops (meetings, coaching calls, or conferences)
- Polished phone, email & in-person communication skills
- Eagle-eye attention to detail—nothing slips through the cracks
- Calm multitasker & prioritizer when the heat turns up
- Fluent in Google Workspace, Zoom, and a PM tool (Monday.com, Asana, Trello)
- Fluent in Google Workspace
- Fluent in Zoom
- Fluent in a PM tool (Monday.com, Asana, Trello)
- Must be able to travel across the US
- Must be available for occasional UK trips
- Must be located in Celebration, Florida
- Must work in office
- Must work full time
- Must work 9-5:30
- Must work Mon- Fri
Desired Qualifications
- CRM savvy a plus
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