Operations Manager - Westwood, KS
$41,746–$41,746 year
On-siteKansas City, Kansas, United States
Job Summary
Drive exceptional customer experiences by calmly and proactively responding to challenges while performing daily operations including teaching swim lessons, deck management, and engaging customers. Evaluate student progress using teaching curriculum and customer service processes through front-line work, then create and manage class and employee schedules to positively impact the business. Lead regular team meetings, manage employee engagement, and develop team members at various points in their professional journey, including those early in their careers or new to the workforce. Full-time, non-exempt position with 30-40 hours per week.
Required Qualifications
- Undergraduate College degree preferred (3 years of relevant work experience may be considered)
- 1-2 years of management experience
- Excellent performance record reporting to a General Manager or Supervisor while leading, motivating, and empowering a skilled and productive team
- A genuine love for teaching children
- Ability to recognize problems and resolve on the spot
- Excellent customer service skills - it must be natural for you to want to say "yes!"
- Ability to set goals, create plans and convert plans into action
Desired Qualifications
- Undergraduate College degree preferred (3 years of relevant work experience may be considered)
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