Operations Manager
On-siteCharlottesville, Virginia, United States
Job Summary
Oversee daily operations across two clinic locations, ensuring consistency, efficiency, and quality of service while developing and monitoring operational policies. Supervise non-clinical staff including front desk and administrative roles, providing coaching, training, and performance feedback to maintain high standards. Ensure regulatory compliance with healthcare regulations and accreditation standards, manage vendor relationships, and oversee facilities maintenance and equipment. Monitor patient flow, wait times, and address operational concerns to improve satisfaction. Bachelor's degree, 1-3+ years of operations experience, and familiarity with EMR systems required. Excellent benefits and competitive wages provided.
Required Qualifications
- Bachelor's degree (Bachelor prepared nurses are welcome to apply)
- 1-3+ years of operations or healthcare leadership experience
- Experience managing staff and day-to-day operations
- Strong understanding of healthcare workflows, compliance requirements, and patient service standards
- Familiarity with Electronic Medical Record systems
Desired Qualifications
- Experience in pediatric outpatient, specialty practice, or ambulatory care settings
- Knowledge of HR processes, scheduling models, and basic financial management
- Familiarity with practice management systems, and operational reporting
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